The NECSA Code of Conduct
The operational framework ensuring honesty, legality, and student protection.
Pledge of Professional Integrity
Every educational consultancy approved for membership in NECSA must sign and execute this Code of Conduct annually. Breach of these operational codes results in immediate suspension of membership, publication of disciplinary logs, and routing to state regulatory departments.
Strict Documentation Veracity
Member consultancies must verify all academic transcripts, recommendation letters, bank balance certificates, and language scores before processing. Counselors shall never advise, assist, or permit students to submit fabricated documents to foreign high commissions or embassies.
Complete Fee Transparency
All counseling contracts must be executed in writing. No member agency shall charge hidden administrative fees or request undisclosed commissions. Detailed cost lists for tuition fees, embassy charges, courier charges, and service charges must be provided in the initial contract.
Accurate Program Representation
Member agencies must present universities, living expenses, employment opportunities, and language requirements objectively. No counselor shall promise guaranteed visas, guaranteed work permits, or permanent residency (PR) pathways.
Student Financial Safeguarding
Counselors must evaluate the true financial capability of the family. No student should be encouraged to borrow unsustainable funds from high-interest lenders to satisfy embassy visa declarations.
Fair Dispute & Refund Policies
In the event of visa rejection, refund processing must follow the signed service contract timelines (not exceeding 30 business days). Agencies must return original academic sheets to students without withholding them as collateral.
Report a Breach
If you believe a member agency is currently violating this Code of Conduct, please compile any invoices, emails, or contract files and submit them to our Disciplinary committee.
File Disciplinary Report