.complaints-hero[data-astro-cid-isqfbjap]{background-color:var(--primary-navy);color:#fff;padding:64px 0;text-align:center;border-bottom:4px solid var(--accent-gold)}.complaints-hero[data-astro-cid-isqfbjap] h1[data-astro-cid-isqfbjap]{color:#fff;font-size:38px;margin-bottom:12px}.complaints-hero[data-astro-cid-isqfbjap] p[data-astro-cid-isqfbjap]{color:#94a3b8;font-size:16px}.complaints-content[data-astro-cid-isqfbjap]{padding:80px 0;background-color:var(--bg-light)}.complaints-grid[data-astro-cid-isqfbjap]{display:grid;grid-template-columns:1fr 1.2fr;gap:64px;align-items:start}.guidelines-box[data-astro-cid-isqfbjap]{background-color:#fff;border:1px solid var(--border-color);border-radius:6px;padding:40px}.guidelines-box[data-astro-cid-isqfbjap] h2[data-astro-cid-isqfbjap]{font-size:24px;margin-bottom:20px;color:var(--primary-navy)}.guidelines-box[data-astro-cid-isqfbjap] p[data-astro-cid-isqfbjap]{color:var(--text-muted);font-size:15px;margin-bottom:24px}.rules-list[data-astro-cid-isqfbjap]{list-style:none;display:flex;flex-direction:column;gap:20px}.rules-list[data-astro-cid-isqfbjap] li[data-astro-cid-isqfbjap]{position:relative;padding-left:28px;font-size:14px;color:var(--text-muted)}.rules-list[data-astro-cid-isqfbjap] li[data-astro-cid-isqfbjap]:before{content:"▪";position:absolute;left:0;top:0;color:var(--accent-gold);font-size:16px}.rules-list[data-astro-cid-isqfbjap] strong[data-astro-cid-isqfbjap]{color:var(--text-dark);display:block;margin-bottom:2px}.form-box[data-astro-cid-isqfbjap]{background-color:#fff;border:1px solid var(--border-color);border-radius:6px;padding:40px;box-shadow:0 4px 6px #00000003}.form-box[data-astro-cid-isqfbjap] h2[data-astro-cid-isqfbjap]{font-size:24px;margin-bottom:8px;color:var(--primary-navy)}.form-intro[data-astro-cid-isqfbjap]{font-size:14px;color:var(--text-muted);margin-bottom:28px}.error-box[data-astro-cid-isqfbjap]{background-color:#fef2f2;border:1px solid #FCA5A5;color:#991b1b;padding:12px;border-radius:4px;font-size:14px;margin-bottom:20px}.form-group[data-astro-cid-isqfbjap]{margin-bottom:20px}.form-group[data-astro-cid-isqfbjap] label[data-astro-cid-isqfbjap]{display:block;font-size:14px;font-weight:600;margin-bottom:8px;color:var(--text-dark)}.form-control[data-astro-cid-isqfbjap]{width:100%;padding:10px 14px;border:1px solid var(--border-color);border-radius:4px;font-size:15px;font-family:var(--font-body);transition:border-color .2s}.form-control[data-astro-cid-isqfbjap]:focus{border-color:var(--accent-gold);outline:none}.text-area[data-astro-cid-isqfbjap]{resize:vertical}.form-consent[data-astro-cid-isqfbjap]{display:flex;gap:12px;align-items:flex-start;margin-bottom:28px}.form-consent[data-astro-cid-isqfbjap] input[data-astro-cid-isqfbjap]{margin-top:4px;cursor:pointer}.form-consent[data-astro-cid-isqfbjap] label[data-astro-cid-isqfbjap]{font-size:13px;color:var(--text-muted);font-weight:400;cursor:pointer;line-height:1.5}.submit-btn[data-astro-cid-isqfbjap]{width:100%;padding:12px}.success-box[data-astro-cid-isqfbjap]{text-align:center}.success-icon[data-astro-cid-isqfbjap]{width:56px;height:56px;background-color:#10b9811a;color:var(--success);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:24px;margin:0 auto 24px;font-weight:700}.success-box[data-astro-cid-isqfbjap] h2[data-astro-cid-isqfbjap]{font-size:24px;margin-bottom:8px;color:var(--primary-navy)}.success-desc[data-astro-cid-isqfbjap]{color:var(--text-muted);font-size:15px;margin-bottom:24px}.tracking-panel[data-astro-cid-isqfbjap]{background-color:var(--bg-light);border:1px solid var(--border-color);padding:16px;border-radius:4px;margin-bottom:24px}.panel-label[data-astro-cid-isqfbjap]{display:block;font-size:12px;color:var(--text-muted);text-transform:uppercase;font-weight:600;letter-spacing:.5px;margin-bottom:6px}.panel-id[data-astro-cid-isqfbjap]{font-family:monospace;font-size:20px;font-weight:700;color:var(--primary-navy)}.next-step-info[data-astro-cid-isqfbjap]{font-size:14px;color:var(--text-muted);margin-bottom:32px;line-height:1.6}@media(max-width:992px){.complaints-grid[data-astro-cid-isqfbjap]{grid-template-columns:1fr;gap:32px}}